FAQ
Loyalty Rewards
Can Reward Points be used across state lines at Out-of-State Bloc Dispensary Locations?
When will I receive my Rewards Points?
Points are distributed within 24 to 48 hours of making a purchase at a Bloc Dispensary location. Once you redeem points for a reward, the points will be deducted from your balance and the reward will be attributed to your account.
Can anyone join the Loyalty Rewards Club?
Yes! All Bloc Dispensary customers that are eligible to shop at our dispensary locations may participate in the program.
How can I find out how many Reward Points I have earned?
Bloc Dispensary PCAs/Budtenders can retrieve your Bloc Dispensary Loyalty Rewards Points account balance in-store. The email address or phone number associated with your account will also receive updates on your Bloc Dispensary Loyalty Rewards Points account balance.
How long are Reward Points valid for?
Bloc Dispensary Loyalty Reward Points do not expire.
What purchases will earn me Reward Points?
Virtually all purchases at Bloc Dispensary locations in your state will earn you reward points, except for special promotions where exclusions are noted. Points will be deducted on returned items.
How can I Redeem my Reward Points?
Bloc Dispensary Loyalty Rewards Points are redeemable when you reach the following milestones:
200 pts – $5 off
400 pts – $10 off
600 pts – $15 off
800 pts – $20 off
1000 pts – $25 off
1200 pts – $30 off
Bloc Dispensary Loyalty Rewards Points carry no cash value. Points are only redeemable when milestones are reached (i.e. 200 pts, 400 pts, etc) and can be redeemed partially.* Points cannot be combined across different states.
*Example of partially redeeming points: You have earned 1000 points. You would like to redeem your 200 points offer for $5 off. You still have 800 points remaining that you can redeem.
So, how can I start earning these Reward Points?
With every purchase you will receive 1 point for each dollar spent (before taxes) at Bloc Dispensary locations in your state or by ordering online for pick-up via Blocdispensary.com. Participating markets / locations only. Points can only be redeemed and earned in the same state. Sign up to start earning.
The 411 — What exactly are Bloc Dispensary Loyalty Rewards Points?
Each time that you make a purchase on cannabis products or other items at your state’s Bloc Dispensary locations, you will earn reward points that can be redeemed for discounts in the future.
Utah
Does Bloc Pharmacies UT Have Special Protocols in Place for COVID-19?
Per Department of Health guidelines, all patients must wear a mask to enter the pharmacy. We cannot serve patients who have cold symptoms or fever. Our staff is trained on proper hygiene and sanitization protocol, and all flat and handled surfaces are sanitized regularly. We appreciate your understanding as we implement new procedures to promote the safety and welfare of all patients.
Due to the nationwide coin shortage, we request that you please bring exact change for your order, as we may have trouble making change. Your order total will be calculated when you complete the order instore.
How Can I Contact Customer Service Regarding My Experience at a Bloc Pharmacy UT Locations?
Please call or email us anytime and a team member will get back to you to answer your questions and help solve whatever issues you may have.
South Jordan, UT – (385) 249-9400
St. George, UT – (435) 216-3400
I’ve Explored the Information You Have on Getting a Medical Cannabis Card and I Am Still Confused. Can You Help Me?
Absolutely! Please call or email us anytime and a qualified pharmacy team member will get back to you to answer your questions and help you through the process.
South Jordan, UT – (385) 249-9400
St. George, UT – (435) 216-3400
Can a Product Be Put Aside and Reserved to Ensure It Will Be Available?
Yes. Online product reservations are available through our menu for all valid Utah Medical Cannabis patients. Orders must be picked up the same day as placed. Orders placed after the pharmacy has closed must be picked up the following business day. Exceptions may only be made upon the approval of a manager. Orders will be processed and paid for at the dispensary upon pick up. (Deliveries and online payments are not currently permitted.)
What Type of Products Do You Sell?
Bloc Pharmacy carries a full assortment of medical cannabis products available in Utah. Our menu changes daily as we receive new shipments and inventory is sold. We generally have the following products available, although strains and potency vary:
· Unprocessed Cannabis Flower
· Concentrated Oil Vape Cartridges
· Tinctures
· Topical creams
· Gelatinous Cubes (other edible products such as chocolate, cookies, brownies, and candies are not permitted under Utah Code 26-61a-102 (32).)
• Our menus are updated daily, and you may always call to confirm product availability.
Do I Need to Consult with the Pharmacist at Bloc Pharmacy if I Have Visited a Different UT Pharmacy Previously?
We may only accept usage and dosage recommended by your QMP on your letter. Otherwise, we do require you consult with a Bloc Pharmacist to determine the best course of treatment prior to making your first purchase even if you have been consulted at a different Pharmacy.
Do I Need to Make an Appointment on My First Pharmacy Visit or Do You Allow Walk-Ins?
Unless your QMP has recommended specific directions of using and dosing guidelines in the recommendation letter, we do require you consult with a Bloc Pharmacist to determine the best course of treatment prior to making your first purchase. If you are a first-time patient needing to consult with a pharmacist, we recommend that you call ahead to schedule an appointment to ensure being seen promptly. Otherwise, we do allow walk-ins.
Do I Need to See the Pharmacist?
Unless your QMP has recommended specific directions of using and dosing guidelines in the recommendation letter, we do require you consult with a Bloc Pharmacist to determine the best course of treatment prior to making your first purchase. At this meeting, you will be asked to complete a new patient intake form outlining your condition, symptoms, and current medications. It would be helpful to have a list of current medications handy. The pharmacist will work with you to get a better understanding of your symptoms and lifestyle. Thereafter, patients may consult with the pharmacist at any time and are welcome to schedule a follow-up appointment.
Can I Bring Someone with me to the Dispensary?
Only caregivers that are registered with the Utah Medical Cannabis Program may accompany patients when they visit a Bloc Dispensary.
What Medical Conditions Qualify Under Utah’s Medical Cannabis Program?
Individuals with the following conditions are authorized under the Utah Medical Cannabis Act to receive a medical cannabis patient card:
1. HIV or acquired immune deficiency syndrome (AIDS)
2. Alzheimer’s disease
3. Amyotrophic lateral sclerosis
4. Cancer
5. Cachexia
6. Persistent nausea that is not significantly responsive to traditional treatment except for nausea related to: pregnancy, cannabis-induced cyclical vomiting syndrome, or CBD hyperemesis syndrome
7. Crohn’s disease or ulcerative colitis
8. Epilepsy or debilitating seizures
9. Multiple sclerosis or debilitating muscle spasms
10. Post-traumatic stress disorder (PTSD) that is being treated and monitored by a mental health therapist and that: has been diagnosed by a health care provider or mental health provider by the VA and documented in the patient’s record; or has been diagnosed or confirmed by evaluation by a psychiatrist, doctorate psychologist, a doctorate licensed clinical social worker, or a psych APRN
11. Autism
12. Terminal illness when the patient’s remaining life expectancy is less than 6 months
13. Condition resulting in the individual receiving hospice care
14. Rare condition or disease that affects less than 200,000 individuals in the U.S., as defined in federal law and this is not adequately managed despite treatment attempts using conventional medications (other than opioids or opiates) or physical interventions
15. Pain lasting longer than two weeks that is not adequately managed, in the qualified medical provider’s opinion, despite treatment attempts using conventional medications other than opioids or opiates or physical interventions
16. If a patient does not have a qualifying condition specifically named, they may petition the Compassionate Use Board for approval of their medical cannabis card.
How Do I Obtain a Utah Medical Cannabis Card?
• You will start by obtaining a letter of recommendation from a qualified medical provider who will perform an assessment to determine if your condition is eligible and would benefit from cannabis. You will also need to register in Utah’s Electronic Verification System at id.utah.gov. There may be fees and due diligence involved. Step-by-step instructions for obtaining a Medical Cannabis Card in Utah can be found here. We can connect you to qualifying condition here:
• Once you have been issued your Medical Cannabis Card, you may set up a consultation with a Bloc Pharmacist who will help guide you in your treatment plan. Make sure to bring a valid form of ID in addition to your Cannabis Card to the pharmacy so that we may best serve you.
Do I Need a Medical Marijuana Card to Visit Bloc Pharmacy UT locations?
Yes. Only patients or caregivers in possession of a valid Utah Medical Marijuana card with an active issue date may visit our dispensary. We cannot accept patients with medical marijuana cards from other states, as reciprocity is not permitted in the state of Utah.
Pennsylvania
Does Bloc Pharmacies UT Have Special Protocols in Place for COVID-19?
Per Department of Health guidelines, all patients must wear a mask to enter the dispensary. We cannot serve patients who have cold symptoms or fever. We appreciate your understanding as we implement new procedures to promote the safety and welfare of all patients.
Due to the nationwide coin shortage, we request that you please bring exact change for your order, as we may have trouble making change. Your order total will be calculated when you complete the order instore.
How Can I Contact Customer Service Regarding My Experience at a Bloc Pharmacy UT Locations?
Please call or email us anytime and a patient care advocate will get back to you to answer your questions and help solve whatever issues you may have.
Bethlehem, PA – (484)214-5400
I’ve Explored the Information You Have on Getting a Medical Cannabis Card and I Am Still Confused. Can You Help Me?
Absolutely! Please call or email us anytime and a patient care advocate or pharmacist will get back to you to answer your questions and help you through the process.
Bethlehem, PA – (484)214-5400
Can a Product Be Put Aside and Reserved to Ensure It Will Be Available?
Yes. Online product reservations are available through our menu for all valid Pennsylvania Medical Marijuana patients. Orders placed before 6:00 pm (Mon-Sat) and 3:00 pm (Sun) must be picked up the same day. Any orders placed after 6:00 pm (Mon-Sat) and 3:00 PM (Sun) must be picked up the following business day. Exceptions may only be made upon the approval of a manager. Orders will be processed and paid for at the dispensary upon pick up. (Deliveries and online payments are not currently permitted.)
What Type of Products Do You Sell?
Bloc Dispensary carries a full assortment of medical marijuana products available in Pennsylvania. Our menu changes daily as we receive new shipments and inventory is sold. We generally have the following products available, although strains and potency vary:
• Vape cartridges
• Concentrates
• Distillates (oil)
• Tinctures
• Capsules
• Transdermal patches
• Flower
• Topicals (lotions, creams, and salves)
• Our menus are updated daily, and you may always call to confirm product availability.
Do I Need to Consult with the Pharmacist at Bloc Pharmacy if I Have Visited a Different UT Pharmacy Previously?
It is not necessary to visit with the Bloc Dispensary pharmacist if you have already visited another dispensary in PA.
Do I Need to Make an Appointment on My First Pharmacy Visit or Do You Allow Walk-Ins?
At present, appointments with the pharmacist are required for new medical patients. Please call or email to schedule an appointment at your convenience. Walk-ins are welcome between noon and 4:00 pm every day.
Bethlehem, PA – (484)214-5400
Do I Need to See the Pharmacist?
All NEW patients must consult with the pharmacist upon their first visit. Please call to schedule a phone consultation. At this meeting, you will be asked to complete a new patient intake form outlining your condition, symptoms, and current medications. It would be helpful to have a list of current medications handy. The pharmacist will work with you to get a better understanding of your symptoms and lifestyle. Thereafter, patients may consult with the pharmacist at any time and are welcome to schedule a follow-up appointment.
Can I Bring Someone with me to the Dispensary?
Only caregivers that are registered with the Pennsylvania Medical Marijuana Program may accompany patients when they visit a Bloc Dispensary.
What Medical Conditions Qualify Under Utah’s Medical Cannabis Program?
• ALS (Amyotrophic Lateral Sclerosis)
• Autism
• Cancer (including remission therapy)
• Severe chronic or intractable pain of neuropathic origin or severe chronic or intractable pain in which conventional therapeutic intervention and opiate therapy is contraindicated or ineffective
• Crohn’s Disease
• Damage to the nervous tissue of the spinal cord with objective neurological indication of intractable spasticity
• Dyskinetic and Spastic Movement Disorders
• Epilepsy
• Glaucoma
• HIV (Human Immunodeficiency Virus) / AIDS (Acquired Immune Deficiency Syndrome)
• Huntington’s Disease
• Inflammatory Bowel Syndrome
• Intractable Seizures
• Multiple Sclerosis
• Neuropathies
• Neurodegenerative Diseases
• Parkinson’s Disease
• PTSD (Post-traumatic Stress Disorder)
• Sickle Cell Anemia
• Terminal Illness
• Opioid use disorder for which conventional therapeutic interventions are contraindicated or ineffective, or for which adjunctive therapy is indicated in combination with primary therapeutic interventions.
• Anxiety
• Tourette’s Syndrome
How Do I Obtain a Utah Medical Cannabis Card?
You must obtain a letter of recommendation from a qualified medical provider who will perform an assessment to determine if your condition is eligible and would benefit from medical cannabis. You will then take your recommendation letter and register in Pennsylvania’s Electronic Verification System.
Do I Need a Medical Marijuana Card to Visit Bloc Pharmacy UT locations?
Yes. Only patients or caregivers in possession of a valid Utah Medical Marijuana card with an active issue date may visit our dispensary. We cannot accept patients with medical marijuana cards from other states, as reciprocity is not permitted in the state of Utah.
About Bloc Dispensary
Are Bloc Dispensary specials/daily discounts/loyalty rewards available at Justice Grown, and vice versa?
While there may be similar specials running at both Bloc and Justice Grown dispensaries, the two companies will remain independent for the time being. This means that any specials/daily discounts/loyalty rewards at Bloc Dispensaries cannot be redeemed at Justice Grown, and vice versa. Programs are available as state regulations permit.
Does Bloc Dispensary carry its own cannabis products?
Yes! While each state is different, Bloc Dispensary carries (or will carry) products from its parent company Justice Cannabis Co. Look for a complete line of new products and brands coming to consumers soon.
Where are Bloc Dispensary stores located?
Currently, Bloc Dispensary is open in South Jordan, Utah, St George Utah, as Bloc Pharmacy and Bethlehem, PA as Bloc Dispensary. Additional locations will soon be open in Middleborough, MA, Ewing, NJ, and Benton Harbor, MI. Justice Grown locations in Edwardsville and Dickson City will eventually be converted into Bloc Dispensary.
Is Bloc Dispensary related to Justice Grown dispensary?
Yes, it is! Both dispensary brands are a part of the parent company Justice Cannabis Co.
